Shipping policy

Thank you for shopping with Lake Hour. We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

During high order volumes, processing times may be slightly delayed. If there is a significant delay, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping (U.S.): 3–7 business days

• Express Shipping (U.S.): 1–3 business days

• International Shipping: 7–21 business days

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking information typically becomes active within 24 hours.

International Shipping

We offer international shipping to selected countries. Shipping rates and delivery times vary depending on destination.

Please note that customers are responsible for any customs duties, taxes, or import fees that may apply.

Damaged, Lost, or Stolen Packages

Lake Hour is not responsible for products damaged or lost during shipping. If your package arrives damaged, please contact the shipping carrier directly to file a claim. Be sure to retain all packaging materials and damaged items.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact us at: Email: help@flaviar.com